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Business Process Outsourcing
The most successful companies in the world have two common characteristics: they focus on core competencies, and flawlessly execute on a consistent basis, in every area of business. For all other companies, these elusive qualities are a highly prized goal. To achieve these goals in an environment with increasing costs and competition, many global organizations are turning to Business Process Outsourcing (BPO) for streamlining their operations and increasing profitability.

TCI's suite of Business Process Outsourcing services is a natural extension of our IT service offerings. Our Business Process Outsourcing services are built on a foundation of process and domain expertise, and are enabled by innovative technologies. As in our other practices, TCI's Business Process Outsourcing services are managed to meet high quality standards. Clients rely on them to improve the bottom line and focus more effectively on their core business, while maintaining a high quality of service.

TCI provides customized global sourcing solutions to a diverse group of clients who rely on us for vertical-specific processes, as well as shared corporate services. In addition to a broad range of horizontal services including Finance & Accounting , IT Helpdesks and Technical Support , we also provide a comprehensive suite of Business Process Outsourcing services for the Insurance and Financial Services vertical markets.For 401(K) Plan administrators within the Insurance space, we also offer offshoring services of the entire Benefits Administration Lifecycle.
TCI offers clarity and expedience in delivering Business Process Outsourcing solutions. We give clients a clear roadmap that is designed to enhance productivity and reduce costs through process assessment, process standardization and process re-engineering. To ensure the highest levels of information quality and integrity, we have adhered to the BS7799 standard to establish a robust Information Security Management System (ISMS) that integrates process, people and technology to assure the confidentiality, integrity and availability of information. A global infrastructure helps us implement BPO services that utilize the right combination of resources from offshore, onshore or onsite.

In the event of a business disaster, TCI has you covered. We have in place a comprehensive model for disaster recovery and business continuity in the event of any disruption.